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Using Our Site


I can't find the product I'm looking for in the search box. What's wrong?

If your search term is not returning any results, please check that the spelling is correct.

If it continues to return no search results, your search term might be too precise. You can try to use broader terms, eg. instead of 'blue and yellow table spoons' we would suggest searching for 'table spoons'.


How do I know if you carry a certain brand?

You can find a list of all brands that are stocked online by Harris Scarfe in our Brand Directory. Some special buys are only stocked in store, so if there's a brand you can't see in the list, please contact your nearest store to enquire.


I'm not sure if a particular item fits me. Do you have a sizing chart?

Sizing charts are available for most apparel products. You can find the size chart for a specific product on its product page, simply click on the tab labelled 'Size Chart' underneath the product image.


Do you cater for larger sizes?

Sizing varies from brand to brand. Generally speaking, our sizes range from 8 to 26 in women's clothing and S to 6XL in men's clothing.


How can I find my nearest store?

Head to our Store Locator page and simply search by suburb, postcode or state to find your nearest store.


What are cookies? Do I need to enable cookies in my browser?

A cookie is the name of small amounts of data that is sent from a website to your browser and are stored on your computer's hard drive. Your browser's preferences usually have 'cookies enabled' (meaning each website can send its own cookie to your browser). Cookies cannot access your personal information, but instead use anonymous unique identifiers.

Cookies will need to be enabled on your browser to allow you to add products to your cart and access your account information. If you are using a public computer, or share your computer with others, be sure to log out before leaving your computer unattended to protect your account information. You can log out by clicking the 'logout' link in the top right hand corner of the page.

To find out more about how we use cookies, please see our privacy policy.