Shopping online with Harris Scarfe.
What forms of payment are accepted?
We accept payments online with the following credit or debit cards: Visa, MasterCard, American Express & Harris Scarfe Credit Card. We also accept PayPal and offer AfterPay as a payment method.
My credit card details are not being accepted, what's wrong?
Please check with your bank or financial institution to rule out errors on their behalf. Alternately you can make payment with one of the other supported payment methods such as Paypal, Afterpay or Harris Scarfe Credit Card.
If problems continue, please contact our Customer Service Team on 1300 304 505. They are on standby Monday - Friday: 8:30am - 5:30pm (AEDT). Outside of these hours, you can send us an email and we'll strive to respond to you within 24 hours Monday -Friday.
Can I pay using separate cards?
At the moment we only accept payments in full from one payment type. We don't currently have the facilities for partial payment between 2 different payment types or cards but are looking into this option in the near future.
Do you offer Lay-by online?
No, we don't offer lay-by online however we do offer lay-by in store. Please contact your nearest store for more information. A full list of Harris Scarfe stores can be found at our Store Locator page.
Do you accept gift cards online?
Currently gift cards cannot be redeemed online and can only be used in store.
How do I place an order on Harrisscarfe.com.au?
You don't need an existing account with Harris Scarfe to shop with us online. Simple browse our website and if you find anything you like, add it to your shopping cart and then follow the checkout process. If you don't already have an existing account, we'll create one for you as part of the checkout process, all you need to do is pick a password at the end of your order.
Alternately, you can check out as a guest, simply add the items to your cart, choose Check Out Securely, enter your email address and choose to continue as guest. When you choose to check out as a guest, we won't save your details.
Is it safe to use my credit card on your site?
We strive to ensure that every credit card transaction occurs in a secure environment. All web pages on the Harris Scarfe website that handle sensitive information are secured with a 128-bit SSL security encryption with a certification awarded by Norton Security. What this means is that your personal information is safe with us.
To further protect our customers, we ensure that your credit card information is never stored on the website at any point during your transaction, rather, it is submitted directly to our bank via SecurePay, the same payment gateway supplier used by major Australian banks, government organisations and other major Australian Retailers.
Why is there a $1.00 transaction in my bank account from Harris Scarfe?
When an order is placed with Harris Scarfe online for the first time, our system will create a $1 pre authorisation to check that your payment details are correct. This appears as a $1.00 pending payment in your account. Please rest assured that this is not a charge and will be returned to your account within 7 days.
Harris Scarfe Value Plus Cards
Can I use my Harris Scarfe Value Plus Card online?
Yes, simply select the Harris Scarfe credit card when choosing your payment options at the checkout and enter your card number and information when prompted to do so.
Will I still get my Harris Scarfe Gold Card discount?
Yes, just as you do when buying in store, customers who pay with their Harris Scarfe Gold Credit Card online will continue to save 5% off electrical and 10% everything else in your shopping basket. This discount is over and above the savings you get from items that are already on sale.
What do I do if I have a Harris Scarfe Card query?
Please contact the Harris Scarfe cards team via 1300 131 444.