Terms & Conditions
Your ability to purchase goods from Harris Scarfe Online may be terminated by Harris Scarfe at any time without notice. All restrictions, licences granted by you and limitations of Harris Scarfe' liability will survive termination.
Limitation of Liability
The above liability limitation does not exclude any rights, which by law may not be excluded, including but not limited to your rights under the Competition and Consumer Act 2010 or Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Harris Scarfe cannot guarantee any data or program available for download on this website (or any linked website) is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website.
Information obtained from you
When returning or exchanging goods at Harris Scarfe we require that your proof of purchase be presented. As part of our returns procedure, if proof of purchase cannot be supplied we may be unable to complete a return. If a return is approved without proof of purchase we will request suitable identification be provided by you.
Title and risk
Title to the goods purchased from Harris Scarfe online does not pass from Harris Scarfe to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery to your address.
Harris Scarfe uses Australia Post for the fulfilment of our phone and online orders. We only deliver to addresses that receive postal service from Australia Post within Australia. If you are unsure, please feel free to contact the fulfilment team on 1300 304 505 Mon- Fri 8:30am – 5:30pm AEST.
Delivery Schedule & Stock
Provided that items in your order are in-stock and payment has been cleared, you will receive your order within 5-10 working days. In the situation where a phone order product is not in stock, our fulfilment team will arrange the stock and in this event, delivery may be greater than 10 work days.
Online orders are sold on a strictly limited stock basis.
Receiving your order
All orders must be signed for, so please ensure there is someone available at the appointed delivery address. If there is no one available to sign off the delivery, Australia Post will leave a note for your parcel to be picked up from your local Australia Post office.
Alternate delivery addresses
You have the option to send your items to a different delivery address as your billing address. For example, if you’re not available to collect your order at home, we can send your order to a nominated work address instead. However, for your protection, we require that the billing address be the same address as the address that is registered with your credit card.
When you first place and order, our system may place a $1 pre-authorisation against your account to validate and check that you've entered your payment information correctly. This appears as a $1 pending order in your account. This is not a charge and will be returned to your account within 7 days.
We’re confident at Harris Scarfe that we offer great brands at great prices. However if you find the same great product at an even better price elsewhere, we’ll match it, that’s our price promise to you.
Simply come in store, show the advertised cheaper price from an Australian retailer and we will match it on the spot. Competitor must have stock at the time of purchase. We will match the same brand, same style and same price from Australian retailers only. Our price promise policy does not apply to online retailers, when purchasing online, previously purchased goods, clearance items and bulk or trade prices. Personal shoppers only.
Harris Scarfe may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between Harris Scarfe’s retail stores and those found on this website. All prices are inclusive of GST.
We will use our best endeavours to ensure products ordered are available for delivery, and in most cases will notify you when a product is unavailable prior to you completing your order. In some cases this is not possible and we may need to reject an order you have placed for a product where we establish that it is unavailable for delivery. In such cases, we will refund in full all amounts you have in respect of such unavailable product. We cannot provide rainchecks for products ordered online, and reserve the right to limit the sale of products to reasonable or normal household quantities.
Correction of errors
Content on this website could contain typographical errors, inaccuracies or oversights relating to a product description, product image, price, promotion, special offer or availability. We reserve the right to amend any typographical errors, inaccuracies or oversights and to correct or update content or cancel orders at any time without prior notice. Please note that this also applies to orders that have been submitted.
When placing information onto our website, we will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time. While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, Harris Scarfe is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this Online content, or an error in your order. We cannot guarantee that the product images are an exact representation of the actual products.
Buying products online
Any order placed by you in the manner described on this website is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order.
You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you, subject to your compliance with any product-specific limitations shown on this website.
You further acknowledge that if you order goods that are or contain restricted goods such as a knife, you warrant that you are aged 18 years or over and you warrant that you are not obtaining the restricted goods on behalf of a person under the age of 18 years unless you are permitted to by law.
Harris Scarfe may change the prices published on this website at any time. Prices of products placed in the 'cart' but not paid for are also subject to change and you agree to pay the price current at the time of payment.
We may require additional verification or information before accepting any order.
We reserve the right to accept or reject an order for any reason due to unavailability of product; an error in the price, image or the product description; or an error in your order; or if we have reasonable grounds to believe you have not complied with any of the above terms. We only accept orders delivered to mainland Australia.
Use of this website
You acknowledge and agree that the content contained within this website is only intended for your own personal, non-commercial use as a shopping resource and you may only download, print or use content for this purpose.
You may only use this website for lawful purposes and will not use it in a way that:
- violates or infringes the rights of others (including their privacy and intellectual property rights)
- is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person
- encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site
- affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly) or
- breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Harris Scarfe to take remedial action under any applicable industry code.
Material Submitted by You
Certain parts of our website may allow you to submit materials including ratings and reviews and or/questions and answers which can be assessed and viewed by the public. By using these features you acknowledge and agree to our Customer Review Terms and Conditions.
Third party sites
This site may contain information from, or hyperlinks to, internet websites operated by third parties. Such information or websites are not under the control of Harris Scarfe. Harris Scarfe is not responsible for the contents of any such information or the information contained on those websites. Harris Scarfe provides such information and hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Harris Scarfe.
Ownership, copyright and trade marks
Harris Scarfe owns this website, and unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The material on this website is protected by copyright under the laws of Australia and may not be used without written permission by Harris Scarfe. No trade mark that is displayed on this website may be used in any way without the prior written permission of Harris Scarfe or of the relevant trade mark owner. You are not authorised, without the prior written permission of Harris Scarfe and any other owner of rights in content that you access via this website, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from that content.