Terms & Conditions

This website (www.harrisscarfe.com.au) is owned and operated by PSEA Dept. Stores Pty Ltd. ABN 83 095 018 803 (‘Harris Scarfe’).


By using or accessing this website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions (‘Terms of Use’). If you do not agree to the Terms of Use, please do not use this website. By using this website you are bound by these Terms of Uses which form a legally binding contract between you and Harris Scarfe.

You agree that, in the event that any part of these Terms of Use is found to be unenforceable, the remainder of these Terms of Use remain in full force and effect.

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Harris Scarfe may revise or amend these Terms of Use at any time at our absolute discretion by posting revised terms. Any revisions will be effective immediately. By continuing to use this site after any revision becomes effective, you agree to be bound by the revised Terms of Use.

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Harris Scarfe owns this website, and unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The material on this website is protected by copyright under the laws of Australia and may not be used without written permission by Harris Scarfe. No trade mark that is displayed on this website may be used in any way without the prior written permission of Harris Scarfe or of the relevant trade mark owner. You are not authorised, without the prior written permission of Harris Scarfe and any other owner of rights in content that you access via this website, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from that content.

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Third party sites

This site may contain information from, or hyperlinks to, internet websites operated by third parties. Such information or websites are not under the control of Harris Scarfe. Harris Scarfe is not responsible for the contents of any such information or the information contained on those websites. Harris Scarfe provides such information and hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Harris Scarfe.

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Use of this website

You acknowledge and agree that the content contained within this website is only intended for your own personal, non-commercial use as a shopping resource and you may only download, print or use content for this purpose.

You may only use this website for lawful purposes and will not use it in a way that:

  • violates or infringes the rights of others (including their privacy and intellectual property rights)
  • is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person
  • encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site
  • affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly) or
  • breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Harris Scarfe to take remedial action under any applicable industry code.

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Buying products online

Any order placed by you in the manner described on this website is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order.

You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you, subject to your compliance with any product-specific limitations shown on this website.

Harris Scarfe may change the prices published on this website at any time. Prices of products placed in the 'cart' but not paid for are also subject to change and you agree to pay the price current at the time of payment.

We may require additional verification or information before accepting any order.

We reserve the right to accept or reject an order for any reason due to unavailability of product; an error in the price, image or the product description; or error in your order. We only accept orders delivered to mainland Australia.

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When placing information onto our website, we will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time. While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, Harris Scarfe is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this Online content, or an error in your order. We cannot guarantee that the product images are an exact representation of the actual products.

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Correction of errors

Content on this website could contain typographical errors, inaccuracies or oversights relating to a product description, product image, price, promotion, special offer or availability. We reserve the right to amend any typographical errors, inaccuracies or oversights and to correct or update content or cancel orders at any time without prior notice. Please note that this also applies to orders that have been submitted.

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Product availability

We will use our best endeavours to ensure products ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to you completing your order. In some cases this is not possible and we may need to reject an order you have placed for a product where we establish that it is unavailable for delivery. In such cases, we will refund in full all amounts you have in respect of such unavailable product. We cannot provide rainchecks for products ordered online, and reserve the right to limit the sale of products to reasonable or normal household quantities.

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Harris Scarfe may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between Harris Scarfe’s retail stores and those found on this website. All prices are inclusive of GST.

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Price Promise

We’re confident at Harris Scarfe that we offer great brands at great prices. However if you find the same great product at an even better price elsewhere, we’ll match it, that’s our price promise to you.
Simply come in store, show the advertised cheaper price from an Australian retailer and we will match it on the spot. Competitor must have stock at the time of purchase. We will match the same brand, same style and same price from Australian retailers only. Our price promise policy does not apply to online retailers, when purchasing online, previously purchased goods, clearance items and bulk or trade prices. Personal shoppers only.

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Super Saver Coupon

Super Saver Coupon discounts apply to full priced items only. Excludes online, catalogue, clearance, multi buys and hot price items. Excludes Marketplace and Black Pepper. Coupon cannot be used in conjunction with any other offer, voucher or coupon. One coupon per person per transaction. Original coupon must be presented on redemption. Coupon is not valid for payment of existing layby, account payment, purchase of gift cards, online or phone order purchases or redemable for cash.

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You must pay for your products purchased on this website at the time of placing an order. To pay for products, you will be transferred to an external site operated by either SecurePay for Visa and MasterCard; or PayPal for payments made via PayPal. Harris Scarfe card payments are operated internally via Harris Scarfe. You agree that SecurePay or PayPal are responsible for processing and the security of your payment, and you hereby release Harris Scarfe from any liability in relation to such payment. Please refer to SecurePay and PayPal terms of use for conditions applying to payment processing services.

When you first place and order, our system may place a $1 pre-authorisation against your account to validate and check that you've entered your payment information correctly. This appears as a $1 pending order in your account. This is not a charge and will be returned to your account within 7 days

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Delivery Coverage

Harris Scarfe uses Australia Post for the fulfillment of our phone and online orders. We only deliver to addresses that receive postal service from Australia Post within Australia. If you are unsure, please feel free to contact the fulfillment team on 1300 304 505 Mon- Fri 9:30am – 5:30pm AEST.

Delivery Schedule & Stock

Provided that items in your order are in-stock and payment has been cleared, you will receive your order within 5-10 working days. In the situation where a phone order product is not in stock, our fulfillment team will arrange the stock and in this event, delivery may be greater than 10 work days.

Online orders are sold on a strictly limited stock basis.

Receiving your order

All orders must be signed for, so please ensure there is someone available at the appointed delivery address. If there is no one available to sign off the delivery, Australia Post will leave a note for your parcel to be picked up from your local Australia Post office.

Alternate delivery addresses

You have the option to send your items to a different delivery address as your billing address. For example, if you’re not available to collect your order at home, we can send your order to a nominated work address instead. However, for your protection, we require that the billing address be the same address as the address that is registered with your credit card.

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Title and risk

Title to the goods purchased from Harris Scarfe online does not pass from Harris Scarfe to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery to your address.

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Returns policy

Harris Scarfe’s Returns Policy is published on this website and form part of these Terms of Use. By agreeing to these Terms of Use you acknowledge that you have read, understood, and agree to our Returns Policy.

When returning or exchanging goods at Harris Scarfe we require that your proof of purchase be presented. As part of our returns procedure, if proof of purchase cannot be supplied we may be unable to complete a return. If a return is approved without proof of purchase we will request suitable identification be provided by you.

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Information obtained from you

You grant Harris Scarfe an irrevocable, non-exclusive licence to use any material, information and ideas that you transmit to this site or otherwise provide to Harris Scarfe from the time you authorise it to be sent. You agree that we can use and adapt any ideas, concepts, techniques, words, images or other content contained in these transmissions for any purpose and without restriction or compensation.

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Harris Scarfe is committed to protecting your privacy. Harris Scarfe’s Privacy Policy is published on this website and form part of these Terms of Use. By agreeing to these Terms of Use you acknowledge that you have read, understood, and agree to our Privacy Policy. We will not send you an email without your express or inferred consent.

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Harris Scarfe cannot guarantee any data or program available for download on this website (or any linked website) is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website.

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You agree to indemnify and will keep Harris Scarfe indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by Harris Scarfe in connection with your use of this site, your breach of these Terms of Use or your breach of any rights of third parties.

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Limitation of liability

To the maximum extent permitted by law, we exclude any liability which may arise as a result of the use of this website or the content contained within it. To the extent permitted by law, Harris Scarfe will not be liable for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever, including (but not limited to) loss of use, data, or profits, arising out of or in connection with: (1) the use, copying, or display of the contents of this site; (2) goods or services supplied by Harris Scarfe under these Terms of Use; or (3) a failure or omission on the part of Harris Scarfe to comply with its obligations under these Terms of Use.

The above liability limitation does not exclude any rights, which by law may not be excluded, including but not limited to your rights under the Competition and Consumer Act 2010 or Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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Your ability to purchase goods from Harris Scarfe Online may be terminated by Harris Scarfe at any time without notice. All restrictions, licences granted by you and limitations of Harris Scarfe' liability will survive termination.

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Governing law

Harris Scarfe controls and operates this website from its offices within Australia. These Terms of Use are governed by the laws of the State of Victoria. You and Harris Scarfe agree to submit to the non-exclusive jurisdiction of the courts of Victoria. If you choose to access this site from another location, you are responsible for compliance with applicable local laws.

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Gift Cards

New Gift Card Law in NSW

NSW has introduced specific requirements for gift cards sold to consumers in NSW on or after 31 March 2018. Harris Scarfe gift cards sold to a customer in NSW from 31 March 2018 will have an expiry date of three years. Whilst this ruling applies to gift cards issued in NSW, Harris Scarfe has made this change to all gift cards sold at a national level in all our stores.

Gift Card Terms & Conditions

1. Can be redeemed for merchandise from any Harris Scarfe store to the extent of the value of the card.
2. Harris Scarfe will not accept responsibility for any lost, stolen, destroyed or defaced cards.
3. Change will not be given.
4. The card is only valid for 36 months from date of issue.
5. Card may not be used as payment of account or lay-by.
6. The card cannot be exchanged for cash, cheque or external credit.
7. Gift card cannot be used for online or phone order purchases.
8. Any unused balance will not be refunded or credited on expiry.

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