Harris Scarfe Australia

Privacy

Your privacy
HS recognises that your personal information is important to you and understands that you may have concerns about how information is collected, used and shared. HS is obligated to comply with all applicable Australian privacy legislation and ensures that our staff are aware of these obligations.

Why we collect information
We collect information for a number of reasons including:

To deliver our products or services to you
To complete other transactions with you or on your behalf
To improve our service
To provide offers that may be of interest or benefit to you

How we collect this information
We collect information in a number of ways:

When you order goods or services, particularly when those products are delivered
If you open a Harris Scarfe Card account with us
If you pre-order products or services
When you shop in our stores and provide your information.

What we collect
The personal information we collect is in most cases supplied by you when you purchase our products and services and may include the following:

Name
Postal Address
Delivery address
Phone number
E-mail address

Who we may share your information with
We may need to pass your personal details such as your name and address to companies who perform delivery services. We may also pass your personal information to other organisations that assist us in providing our products and services and organisations that may have products and services we consider may be of interest to you. In these circumstances, we request that these third parties take all reasonable steps to protect your privacy. If you would like to access or update your personal information, contact our customer service department at harrisscarfecard@harrisscarfe.com.au. We prefer to receive written requests as in many cases this assists us to verify your identity.

Direct marketing
If you receive marketing offers from us, or third parties with which we have an arrangement, and do not wish to receive them in the future, please contact our customer service centre at harrisscarfecard@harrisscarfe.com.au

Access
If you would like to access or update your personal information, write to our Customer Service department at please contact our customer service centre at harrisscarfecard@harrisscarfe.com.au. We prefer to receive written requests as in many cases this assists us to verify your identity.

Updates
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.